Senior Account Manager

Job Type:
Sales, Business Development & Account Management
Cyprus, Eastern Europe, Malta
Salary Description:
Competitive Salary Offered
Job Ref:
18559 is seeking a Senior Account Manager for a bespoke casino and sportsbook platform company which will ideally be based in Bulgaria, Cyprus or Malta.

Key Responsibilities:

• Developing, growing and retaining a portfolio of clients, and ensuring a strong professional relationship with each of them.
• Working on targets based on revenue generated within your key accounts
• Training customers on backend system tools
• Liaising with marketing and product teams to ensure full support to customers and optimisation of services provided
• Managing the entire post sales customer experience
• Identifying and managing risks and setting realistic expectations for the customer
• Maximising customer potential through understanding their business and analysing their commercial strategies
• Managing day-to-day client satisfaction and financial performance through monitoring and controlling project resources and deliverables
• Attending and representing the company at business events and exhibitions
• Supporting the team by participating in multiple development projects to increase and strengthen the effectiveness of the account managers

Essential Requirements:

• Be fluent in English
• Have a background in the iGaming industry
• Have previous experience in building and developing relationships with existing customers
• Be experienced in managing customer relationships and software release
• Have strong familiarity with the international gaming industry
• Have high Internet familiarity along with proficiency in MS Office tools (PowerPoint, Excel, etc.)
• Have the ability to lead by example and present a professional image
• Have strong interpersonal skills
• Be willing to travel

Contact Details:
Tel: +44 7485346100
Contact: Alex

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