Casino Coordinator

Job Type:
Customer Support, Operations, Other
Salary Description:
Competitive Salary Offered
Job Ref:

Betting Jobs are working with an established sportsbook, casino and esports operator that are looking for a Casino Coordinator to join their team in their Malta office in Taxbiex. Apply today for a confidential discussion.

Job Purpose: To assist Head of Casino & Games with day-to-day operations.

Essential Job Functions / Main Duties & Responsibilities:
• Liaise with CSD department regarding any customer casino related queries
• Assist with casino related project delivery by working with internal and external stakeholders, including projects with third party providers, setting up status meetings, managing the documentation, document/report the progress of casino related projects for internal casino team purposes, liaising with internal departments in regards to all casino related projects, ensuring relevant project stakeholders are engaged appropriately, managing changes in scope and priorities in an effective and controlled manner
• Oversee, plan and execute casino related user acceptance tests
• Liaise with third party risk management teams for any suspicious activity escalations and handling
• Liaise with Fraud team for casino related fraud investigations
• Add and remove games from the company’s websites
• Test functionality of the site and ensure games are working appropriately
• Assist Head of Department in day-to-day operations
• Willing to work weekends, if required

Skills & Qualifications:
• Ability to recognize player activities that are either beneficial or detrimental to the business
• Excellent eye for detail and decision-making skills
• Ability to analyse and interpret volume of data and establish trends
• Excellent command of English
• Ability to multitask and work in a fast-paced environment
• Performance driven and a strong team player

Knowledge & Experience:
• Minimum of 2 years relevant work experience in online gaming industry
• Preferably with 1 year and up experience in online gaming risk and fraud management field
• Understanding of different types of online casino games and bonuses
• Basic knowledge of internet navigations and operations
• Bachelor’s degree is preferable but not mandatory

Contact Details:
Tel: +447801586642
Contact: Liam Deehan

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