PSP Balance Controller & Analyst

Job Type:
Finance, Payments
Salary Description:
Job Ref:
18419 are currently recruiting for PSP Balance Controller & Analyst for a leading betting operator based in Malta.

●Monitor and manage account balances
●Monitor and manage settlements and balance transfers
●Manage organizational cash flow for PSP accounts
●Monitor settlement requests and costs related and escalate where applicable
●Review and approve PSP invoices against activity and submit to Finance for processing as per established standards
●Review and process transactions in accordance with established standards and procedures
●Keep a close eye on payment reports and monitor PSP performances
●Assisting in troubleshooting payment related issues when needed
●Conducting UAT on new systems when needed
●Working with the Finance Team to ensure accuracy of financial reports and reconciliation as they relate to PSP balances and settlements
●Manage PSP status and priorities to ensure the delivery of smooth customer payment experience
●Coordinate with relevant parties internally and/or externally for fund transfer purposes
●Escalate problems in accordance with establish policy procedures and protocols
●Recommending and implementing opportunities for increased departmental efficiency
●Promoting the company in a positive manner and acting professional towards other members of the staff
●Maintain professionalism and adhere to company standards during all interactions
●Perform and support other duties as assigned

●Ability to think critically and draw from experience to make decisions
●Computer literacy
●Care in dealing with sensitive information
●Ability to understand both written and oral instructions in English
●The ability to organize and manage multiple priorities
●Ability to independently solve problems
●Strong customer orientation
●Excellent interpersonal and communication skills
●Performance driven and a strong team player
●Willing to work flexible hours including weekend'
●High school diploma required

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Stuart

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