Studio Manager

Job Type:
Operations, Games Studio
Eastern Europe
Salary Description:
Competitive Salary Offered
Job Ref:

BettingJobs is seeking a Studio Manager for a leading content provider to the iGaming and Betting Industry in their new live casino studio in Sofia, Bulgaria. Located in Druzhba District 1.

PURPOSE: Provides leadership to position the Company at the forefront of the industry. Develops a strategic plan to advance the Company’s mission and objectives and to promote revenue, profitability and growth as an organization. Oversees Company operations to ensure production efficiency, quality, service and cost-effective management of resources.

1. Supervises, motivates and coaches the Company’s personnel working the operation department.
2. Monitors staffing levels to ensure that games and tables are adequately staffed for each shift, arranging staff rotations and days off and locating substitute employees, as necessary.
3. Monitors randomly gaming tables to ensure that operations are conducted properly, that dealers follow house rules and that players and/or dealers are not involved in dishonest activity.
4. Maintains familiarity with all games used in the facility, as well as strategies and tricks used in those games.
5. Answers questions about the facility in general or about particular games according to set of rules so as not to put the Company at risks.
6. Prepares daily reports and any other reports required by the Company’s management.
7. Prepares statistics on roulette monitoring and puts the data in the Z Drive for operations authorised personnel access.
8. Prepares daily reports to local technical support on technical issues that took place each day.
9. Prepare daily reports to the Company’s management on issues related to games and facility issues.
10. Assists in fraud investigation.
11. Enforces all game policies and procedures as established by the Company.
12. Making sure that all operations employees perform their tasks in compliance with the set of Company rules and facility policies.
13. Analyses the performance of Company’s personnel periodically.
14. Acts in a professional manner to maintain an orderly atmosphere on the facility.
15. Takes initiative for improvements of the operations and delivery of the general feedback from the staff, the players and the licensees.
16. Reports to the director of the Company any significant or special event that requests attention.
17. Is fully responsible in front of the director of the Company in the 24/7 operations.
18. Planes, develops, and recommends implementation of strategies for generating resources and/or revenue for the company.
19. Reviews Company’s operational procedures, policies and standards.
20. Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives in accordance with current conditions.
21. Evaluates performance of managers for compliance with established policies and objectives of the Company and contributions in attaining objectives.
22. Recommends employee benefits, compensation packages and other things related to employee’s welfare.
23. Other duties as assigned.
• Proficient in computer application, preferable Microsoft Office.
• Excellent communication skills.
• Analytical ability as work involves solving complicated problems which requires considerable degree of analysis and problem solving, creativity and judgement.
• Must have strong organizational and supervisory skills and must be energetic, self-motivated and can work with minimum supervision.
• Experience in strategic planning and execution.
• Skill in examining and re-engineering operations and procedures.
• Experience in formulating policy, developing, and implementing new strategies and procedures.
• Ability to manage resources.
• Ability to analyse and interpret financial data.
• Knowledge of public relations principles and practices.
• Knowledge of communication and public relations techniques.
• Ability to develop and deliver presentations.
• Work requires professional written and verbal communication and interpersonal skills.
• Ability to communicate and interact with officials at all levels and to work effectively with a wide range of constituencies in a diverse community.
• Ability to motivate teams and simultaneously manage several projects.
• Work requires willingness to work a flexible schedule and travel.
Concerning work discipline, responsible for:
• Permanently improving professionally
• Keep the confidentiality of the information regarding equipment and the company
• Use the existing resources only for the company’s interest.
• Compliance with legislative measures and working procedures.
• Cooperation with the persons with specific attribution in health and security at work, every and any time it is necessary, completing any task or request in order to avoid and prevent accidents and professional diseases.
• Inform the line managers about any deficiency or event observed.

STUDIES: medium level/superior
IN THE WORK FIELD: minimum 4 years
Physical work conditions: office work
Work schedule: 8 hours/day
The nature of the work: individual and in a team

English advanced level and Bulgarian
PC literate
Exceptional presentation skills
Communication and self-control skills
Attention skills
Management skills
PERSONALITY CHARACTERISTICS: attention to details, discipline, responsibility, devotement, motivated, resourceful.

Contact Details:
Tel: +44 (7)0485346104
Contact: Iona Harris

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