BettingJobs is seeking a Swedish Customer Support Representative for a popular iGaming company.
Role is based in their Malta office.
Job Description:
We are looking for a motivated Swedish Customer Support Agent with excellent soft skills and a positive attitude to ensure player satisfaction. We are a growing company with a young and dynamic team supporting a wide variety of brands.
Swedish Customer Support Agent Responsibilities:
• Handling chats in a timely and customer centric fashion
• Replying to emails in a professional manner
• Showing empathy and appreciation to our customers
• Dealing with complaints and dissatisfied customers
• Working independently and proactively to improve customer satisfaction
Swedish Customer Support Agent Requirements:
• Fluent in Swedish, both written and spoken alongside good English skills
• Soft-skills to be able to deal with challenges professionally
• A positive attitude
