Senior Infrastructure Engineer

Job Type:
Permanent
Categories:
IT & Technical
Location:
Asia
Salary Description:
Competitive Salary Offered
Posted:
09-Aug-22
Job Ref:
16786

The Senior Infrastructure Engineer role is to ensure the availability, reliability and stable Operation of the Production Infrastructure Systems (on premise or on Public Cloud Providers). This includes maintaining, supporting and optimizing key functional areas, including, Server Infrastructure, Storage Infrastructure, Virtualization, Automation and Data Monitoring and communications.

The Operations Engineer will also schedule and direct activities to resolve Hardware/Infrastructure problems according to SLAs and execute Initiatives under the supervision of the central IT Operations Team in Manila.
The Senior Infrastructure Engineer will be working on the IT Operations team. This includes working on premise (or remote) on different Shifts, weekends and holidays when required.

GENERAL DUTIES & RESPONSIBILITIES
• Incident Management and handling in coordination with rest of Teams and Escalation points
• Monitoring and supporting the Production environment and several other Environments based on Hardware physical and/or any Virtualization Platforms (On-prem and/or Public Cloud)
• Responsible for Management of all SAN/NAS Storage Infrastructure (including Replication)
• Prime focus to maintain and improve the mission critical Infrastructure with quality Planning and Maintenances and keeping Hardware/Storage updated (Firmware Patching activities)
• Responsible to ensure high stability and scalability of our Internal/External Systems
• Administers Backup and Disaster Recovery Services through proper assessment, restore and recovery procedures, auditing, health checks and planned drill exercises
• Provides additional Support for all Cloud deployed Systems and Services (including G-Suite)
• Evolve the approach for Monitoring and Alerting towards Preventive Monitoring
• This includes investigation work, participation in conference bridges and Incident Reporting as well as Post-Incident Reviews
• Follow established policies/procedures relating to Incident and Problem Management
• Ensure working towards Service Request Fulfillment and Team’s Service Catalog
• Working with Infrastructure ticketing queue and takes work with minimum supervision
• Ensure Documentation standards are followed and able to Train and transition to the Team
• Researches and test/PoC new Infrastructure/Cloud Technologies and how to integrate them
• Produces Systems Infrastructure and Cloud architecture (High-Level/Low-Level) Designs
• Maintains open communication lines and shares knowledge within IT Operations Teams
• Efficient Capacity planning and review of Hardware and Infrastructure in general
• Identifies Systems and Storage inefficiencies and provides recommendations accordingly
• Maintains Infrastructure Standards and best-practices at all times

JOB QUALIFICATIONS
• 7+ Years of experience with general Infrastructure Deployments in a large-scale environment
• Deep understanding of different Hardware/Storage Providers (Dell, HP, NetApp, Pure Storage)
• Advanced experience working with Virtualization Technologies (VMWare ESXi, Hyper-V)
• Experienced preparing Infrastructure for different Systems integrations (MS-Windows/Linux)
• Qualified designing skills and experience with Storage technologies (FCP, iSCSI)
• High experience with Virtualization/Hybrid Environments and Platforms (On-prem, GCP, AWS)
• Working knowledge of Performance/Capacity/Availability Monitoring with knowledge of well-known Monitoring Tools in this area (such as VROps, NewRelic, Icinga)
• Backup/Recovery Tools, Design and technologies and expertise with diverse Environments
• Writing self-healing Scripts based on Monitoring Alerts or triggers (Automation)
• Familiarity with Version Control Management (GIT) for Scripting
• Analytical, creative, and innovative approach to solving problems
• Ability to write and interpret Technical Documentation (Run-books)
• Good oral and written English communication skills
• Ability to work in a Team and works well under pressure and committed deadlines
• Ability to organize and manage multiple priorities when required

DESIRABLE KNOWLEDGE AND SKILLS
• Familiarity with Amazon AWS, Google Cloud Platform (or any Public Cloud in general)
• Familiarity with Docker/Kubernetes, Containers Orchestration, Vagrant
• Familiarity with Virtualization Tools (VROps) and Capacity Management
• Monitoring Tools experience like APMs/EUMs (NewRelic) and ELK-Kibana is preferred
• Good understanding of Networks concepts (VLAN, Subnetting, ACLs, VxLAN, etc.)
• Basic or working knowledge of Linux and HA Clustering Linux technologies
• Background in Online Gaming is preferred but not required

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Alex Barron
Email:

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