Swedish Support Agent

Job Type:
Permanent
Categories:
Customer Support
Location:
Malta
Salary Description:
Competitive Salary Offered
Posted:
12-Oct-21
Job Ref:
16437

BettingJobs are working with one of the leading payment providers within the iGaming industry who are looking for a Swedish Support Agent to join their team in their Malta office in Sliema (There is also remote flexibility in Malta half of the time).

About the role:
Based in Malta, this is a full-time position on Monday-to-Sunday shift hours that reports to Support Manager. In this role, you’ll have many opportunities to grow, whether you want to stay in a dispatch function, move into a first-line end-user function or become a team leader.

What you'll do:
o Provide quality support at one of the fastest growing technology companies in Europe
o Answer questions through phone, email and chat with customers and external stakeholders about the company's services, the company and payments in general
o Identify where improvements can be made and suggest how they can be implemented

Who you are:
o You are a service-minded individual bursting with positivity
o You are fluent in English and Swedish
o You preferably have experience working at a support centre or in a similar environment
o You thrive in a fast-paced environment and are a natural when it comes to finding new solutions and opportunities while maintaining a detailed and structured approach

Contact Details:
Tel: +447801586642
Contact: Liam Deehan
Email:

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