Payment Analyst

Job Type:
Salary Description:
Job Ref:
15959 are currently recruiting for a Payment Analyst for a leading iGaming Services company based in London.

• Prepare weekly data insights of the payments program • Compare our payments program with method/industry benchmarks
• Analyse data sets and deliver actionable insights and recommendations for the business presenting outcomes from analysis with confidence to senior stakeholder.
• Investigate and identify root causes of issues raised and driving forward resolution to reduce reoccurrence
• Monitor real-time payment/transaction flows, payment/transaction processing and activity
• Conducting forecasting of new payment methods
• Utilise all available tools to proactively identify data-driven opportunities for improvement.
• Select and deploy appropriate analytical and statistical techniques to help with a range of tasks including trend analysis to identify patterns in behaviour, user journey analysis, product gap analysis, A/B Testing etc.
• Stay up to date with industry developments, best practices and new technologies.
• Ensure all data flows and dashboards are up to date and accurate determining the best solution for delivering clear concise data to facilitate decision making.
• Providing and verifying the validity and accuracy of data and assumptions.
• Ad-hoc analysis - regularly present product performance updates and ad-hoc analyses to support Stakeholders in the decision-making process.
• Present recommendations based on findings and investigations from pro-active analysis in a non-technical manner to senior stakeholders.
• Have an understanding of all functionalities of existing and new payment method solutions.
• Ensure ongoing reviews of PSP features and updates for further analysis and prioritisation.
• Active monitoring of the cost efficiency and overall performance of the various PSPs
• Any other duties as requested by the Company.

• Graduate 2:1 (STEM) and +3 year commercial experience in a similar data role.
• Proven work experience as Payments Analyst or similar role.
• Knowledge of online payments, gaming accounts, banking and payments processing is essential
• Extensive experience using data visualisation software such as QlikSense, Power BI, Tableau, etc.
• Advance knowledge of SQL and comfortable writing complex queries.
• Experience working with complex datasets from a variety of sources.
• Strong analytical and quantitative skills.
• Attention to detail and ability to work with and combine multiple data sources to answer key business questions.
• Excellent presentation, oral and written communication skills with the ability to explain complex analysis results and processes to non-technical audiences in a clear and positive manner
• Excellent communication skills and an open collaborative communication style, with experience working across cultures and time zones to build connected, sustainable relationships regardless of organizational structure.
• A talented and enthusiastic individual who thrives in a fast-changing environment.
• An analytical and a natural problem solver with a positive approach and determination to overcome obstacles, results orientation with a focus on quality, efficiency, and operational excellence.
• A multitasker who can work under pressure to a consistently high standard.
• Driven, self-starter mentality and keen to go above and beyond to deliver excellence.
• Positive can-do attitude.
• Experience working with Web Analytics, specifically Google Analytics & Google Search Console.
• Experience in markup languages such as HTML, XML.
• Analytical coding skills using R, Python, SAS.
• Experience working in an Agile environment.

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Stuart

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