BettingJobs is working with leading online casino operator with a robust presence in the Asian market who are looking for a Payments Manager to join their team based remotely.
Key Responsibilities:
Oversee daily payment operations, ensuring smooth, compliant processing of deposits and withdrawals.
Monitor transactions for accuracy, timeliness, and adherence to company and regulatory standards.
Resolve payment issues quickly in coordination with customer support and tech teams.
Identify and implement new payment solutions for Asian markets (e-wallets, bank transfers, crypto, etc.).
Manage relationships and negotiations with PSPs, banks, and fintech partners.
Lead integration of new payment methods with product and tech teams.
Implement and maintain anti-fraud systems to mitigate financial risk.
Analyse transaction data to detect anomalies and support investigations.
Partner with compliance and security teams to uphold KYC/AML standards.
Stay current on regional payment regulations, licensing, and AML directives.
Maintain documentation for audits and regulatory reporting.
Produce regular reports on payment KPIs, trends, and customer behaviour.
Provide insights and recommendations to management for continuous improvement.
Support customer service teams on payment-related queries and enhance the overall payment experience.
Requirements:
3+ years’ experience in payments management within iGaming or online casino, focusing on Asian markets.
In-depth knowledge of Asian payment systems and regulations (e.g., Alipay, WeChat Pay, Paytm, local transfers).
Experience with PSPs, gateways, and transaction monitoring tools.
Strong analytical, problem-solving, and data-driven decision-making skills.
Solid grasp of KYC/AML procedures and regional compliance standards.
Proven ability to build and manage payment provider relationships.
Excellent communication skills; fluent in English plus one Asian language (Mandarin, Thai, Vietnamese, Japanese, Korean, etc.).
Detail-oriented, adaptable, and effective in fast-paced, multicultural settings.
Willingness to travel across Asia for meetings and conferences.
Nice to Have:
Experience with crypto payment integrations.
Familiarity with advanced fraud detection tools.
Background in fintech or e-commerce payments in Asia.
Established network within Asian PSPs and financial institutions.
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