Bettingjobs.com

SPANISH CUSTOMER SUPPORT AGENT X3 (IMMEDIATE START AVAILABLE)

A strong iGaming company; and valued client of Betting Jobs is looking for three native Spanish speakers to join their customer support team in Malta.

Description of Duties:

Translate documents and templates from English to Spanish
Respond to customer requests and enquiries in Spanish via phone, e-mail and live chat
Managing customer accounts (passwords, cash transfers, account privileges)
Providing information on customer deposits and cash outs
Informing customers about current and upcoming promotions
Assisting customers with connection and technical issues
Informing customers regarding games and game rules
Responding to customers concerns about site integrity
Promote products and services in such a way as to generate profitable turnover


Skills & Abilities Required:

A proven ability in providing a high standard of customer service is essential
A keen interest in one or more sports is an advantage


Successful candidates will possess the following:

Native Spanish speaker with excellent written and spoken English
Customer Service experience essential
Proficiency in MS Office
Excellent communication skills

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